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MANAGED SERVICES 2018-06-13T18:52:46+00:00

Nordisk Managed Services

Managing IT can take an army.  Businesses today are looking for partners to help with day to day management.  This elevates their IT Staff and allows them to focus on more strategic projects.  Nordisk understands that just as no two business perspectives are the same, neither should two SLA’s be the same.  Nordisk tailors each managed service agreement to deliver real outcomes and further your business goals.

Full-Site Management

Account Management

Managed Antivirus

  • Sophos
  • Trend Micro
  • Symantec
  • McAfee

Managed Applications

  • Database
  • E-mail
  • Web Service
  • Cloud Service

Managed Backup & Recovery

  • Veeam
  • EMC Avamar
  • IBM Spectrum Protect
  • Unitrends
  • Rubrik
  • NetBackup, Backup Exec

Managed Network Device

  • Cisco – Catalyst, Nexus
  • Cisco Meraki
  • Juniper
  • Dell, HP switches

Project Management

Managed Operating System

  • Windows – All currently-supported versions
  • Linux – RHEL, SLES, Ubuntu, CentOS
  • IBM AIX
  • IBM i

Managed Security Device

  • Cisco ASA, Firepower
  • Juniper
  • Palo Alto
  • Fortinet
  • Sophos
  • Meraki

Managed Storage Device

  • IBM Storwize, XIV, FlashSystem, DS8000, SVC
  • EMC VNX, Unity, VMAX, Isilon
  • Dell Compellent, Equalogic
  • NetApp
  • HPE 3Par, Nimble, SimpliVity
  • Kaminario
  • Tegile
  • PureStorage
  • Brocade / Cisco Fibre Channel

Managed Directory Service

  • Microsoft Active Directory
  • LDAP on Linux

Planning

Implementation

Managed Server

  • Cisco UCS
  • IBM/Lenovo xSeries
  • Dell
  • HPE
  • IBM Power

Managed Virtualization – Hypervisor

  • VMware – ESXi
  • Microsoft – Hyper-V
  • Citrix – XenServer
  • IBM – PowerVM

Managed Service Desk

  • Tier I – Front-line support, problem classification, ticket routing, basic triage
  • Tier II – Advanced troubleshooting, in-depth analysis
  • Tier III – round-the-clock analysis, subject matter experts, managed vendor escalation, mission-critical systems support

Managed CIO Service

  • Industry insider perspectives
  • Long-term strategy planning
  • Tactical decision support
  • “What if” analysis

LET’S GET STARTED

Experts are here to help answer your questions. Technology matters can be complicated, engineers are on hand to help inform you of every aspect regarding your topic. Nordisk takes great pride delivering the highest level of support and looks forward to hearing from you.